Reference

Privacy Policy For Your Account

Our Privacy Policy explains how luckydraw collects, uses and protects the data linked to your account, wallet activity, game sessions and privacy choices.

Account dataCookie choicesUPI recordsPrivacy requests

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How This Policy Applies In India

luckydraw Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy describes the personal data we handle when you create an account, verify wallet activity, contact support, adjust cookie choices or use our lobby from India. We collect only what is needed for account access, fraud checks, payment reconciliation, service messages and legal record

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keeping. Payment records may include UPI references, Paytm identifiers, PhonePe confirmations or Google Pay transaction markers, but we do not ask you to share bank passwords. Access and eligibility depend on local law and are available where local law permits. If a rule, court order or
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payment partner request requires us to keep a record for longer, we retain only the needed parts and restrict access inside our team. You can ask us to correct account details, review stored data, or request deletion where the law allows it.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Ask Us About Your Privacy

Privacy requests need a clear route, so we separate account access help from data questions.

ACCOUNT CARE

How We Handle Privacy Controls

Privacy work is not only a legal page; it is part of how your account is operated each day.

Data we collect

We collect account details, contact records, device signals, session data, wallet references and messages you send us.

Why we use it

We use your data to run account access, verify payments, process withdrawals, handle support requests, detect misuse and meet legal…

Cookie choices

Cookies help keep you signed in, remember basic preferences, count page errors and protect sessions.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, withdrawal requests and account ownership checks.

Retention approach

We keep account and payment records only as long as needed for service, security, dispute handling and legal duties.

Your requests

You can ask to correct details, receive a copy of account data, restrict certain contact uses, or request deletion where…

Privacy Questions Before You Join

Before you open an account, you should know what data is collected, how it is used, and how to reach us if something needs changing. These answers focus only on our Privacy Policy, including account records, cookies, payment references, security checks and your choices under applicable law in India.

We collect data needed to run your account, such as name, contact details, login records, device signals, wallet references, support messages and session activity. Payment references may include UPI, Paytm, PhonePe or Google Pay markers.

Payment records help us match deposits, verify withdrawal requests, resolve disputes and protect your account from unauthorised changes. We keep transaction references and confirmation markers, not your banking password, UPI PIN or private app login.

Yes, you can request a copy of personal data linked to your account, subject to identity checks and legal limits. We may remove security-sensitive details before sharing records if disclosure could harm account safety.

Cookies remember sessions, help login work, measure site errors and support account protection. You can adjust browser settings, but blocking key cookies may interrupt wallet checks, saved preferences or live game loading.

We keep data while your account is active and for periods needed for security, payment disputes, legal duties and support history. When records are no longer required, we delete them or reduce personal markers.

Only team roles that need data for account access, payments, security checks, support or legal duties can view relevant records. Sensitive actions are limited, and access may be logged for internal control.

Contact us through the privacy email or account chat with the email or mobile number linked to your account. We verify the request, explain any legal limits, and then update or delete eligible records.

Privacy Policy For Your Account

Ask Us About Your Privacy

How We Handle Privacy Controls

Data we collect

Why we use it

Cookie choices

Payment privacy

Retention approach

Your requests

Privacy Questions Before You Join

01 What personal data does luckydraw collect?

02 Why do you need payment records?

03 Can I ask for my account data?

04 How do cookies affect my privacy?

05 How long do you keep my data?

06 Who can see my personal data inside the team?

07 How do I correct or delete details?

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